Frequently Asked Questions

How can I find the keys to the Apartment?

If you are arriving outside office hours, we have a safe where we can leave your keys and collection instructions will be given to you when your holiday is paid in full.

What is included in the rental price?

Included in this price is a welcome food pack for the property, a twice weekly change of linen and towels and a courtesy clean of floors and bathrooms. Welcome food pack comprises: Milk, eggs, butter, sugar, tea, coffee, soap, toilet rolls, bread, orange juice, and a bottle of water.

How do I make a definite booking?

A 25% non-returnable reservation deposit is required in advance by bank transfer, balance to be paid in full 4 weeks before arrival or in CASH on arrival.

Can we arrive earlier than 4pm or stay longer than 11am before departure?

This would be on a request basis only and would depend if the apartment is vacant the night before your arrival and is required the day of your departure.

Can I book extras like a cot or high chair?

Extra beds, cots, high chairs, etc., can be hired for Euros 35 per week by advance booking.

How do I get to Dominion Beach from the Airport?

Directions to Dominion Beach.
When leaving Malaga airport, follow signs for Cadiz, then Algeciras. Take the new motorway toll road (E15) which will bring you almost to San Pedro Alc�ntara.

Leave the motorway here taking the 'San Pedro' exit and then continue south to the N340 coast road and follow the signs to Estepona, this will ensure that you are on the right road.

The red and white kilometre signs you will see regularly along the road are to help you find your way, so you can count down the kilometres which you have left to drive.

Dominion Beach is located on the beach side of the N340 road at kilometre number 161, (km 161). You have to drive beyond the complex about 1 kilometre further, (you are on the wrong side of the road), and look for a 'cambio de sentido' sign, (immediately after the red 'km 160' sign), which means under/overpass in Spanish.

Shortly before your turning you will pass a large sign to 'Selwo', the wild animal safari park on your right hand side. Carry on until you see the 'Acadarbol' office, then immediately take the exit ramp down from the main road, which takes you under the road towards Laguna Village, so that you can return on the other side to enter Dominion Beach.

Make sure you are travelling on the inside lane slowly, because you need to pull off onto the slip road which leads into Dominion Beach entrance. Dominion Beach entrance is on your right hand side opposite a single storey white building with 'FleurenHof.com' in large purple letters on the wall.

Once you are at the Security cabin, at the entrance, if the guard is not there, he is doing is rounds. If you need help, there is a button on the side of the cabin which you can push and speak to him. He will then know that you are waiting for him to return.

It is really straightforward, there is really only this one coastal road and with the kilometre number you really cannot go far wrong.

How do I get to Hacienda Beach from the Airport?

Directions to Hacienda Beach
When leaving Malaga airport, follow signs for Cadiz, then Algeciras, take the new motorway toll road (E15), which will bring you nearly to San Pedro.

Leave the motorway here taking the 'San Pedro' exit and then continue south to the N340 coast road and follow the signs to Estepona, this will ensure that you are on the right road.

Hacienda Beach is located on the beach side of the N340 road at kilometre number 163, (km 163).

These kilometre signs you will see regularly along the road to help you find your way, so you can count down the kilometres which you have left to drive.

You have to drive past the Hacienda Beach complex for about another 2 kilometres, (you are on the wrong side of the road) and look for a 'cambio de sentido' sign, (immediately after the red 'km 160' sign), which means under/overpass in Spanish.

You will pass Dominion Beach on your right hand side opposite a single storey white building with 'FleurenHof.com' in large purple letters on the wall and you will see in the distance a metal pedestrian only bridge spanning the road.

The slip road for Hacienda Beach is directly underneath this bridge, so make sure you are travelling on the inside lane. Go to the end of this slip road, where you will find the Reception area for the complex is on your right hand side.

It is really straightforward, there is really only this one coastal road and with the kilometre number you really cannot go far wrong. Is there a map of how to get there?

The Google map is not very good here but I have made a map giving you indications of where the developments are: Click here for Google Maps

I'm afraid since it is a rural area, with only private housing complexes, post codes don't count for much. I am sure you will have a map in your hire car and in the apartment you will find a simple map which we have done to take you between San Pedro and Estepona port, showing shops and restaurants etc.

Is there car parking?

Yes, in both Dominion Beach and Hacienda Beach.

Is there a children's pool and do lifeguards supervise the swimming area?

Yes, there is a children's pool and there is life guard supervision in the summer months.

Where can I find emergency numbers if required?

You will find a sheet in your apartment with some very useful information.

Our office is open from:

10am to 2pm and 2.30 to 5.30pm - Monday to Friday 10 am to 2pm on Saturdays

During office hours, we will be glad to help you in any way we can:-

Tele/Fax: 952 880 630
Emergency Mobile: 607 796 548

These are some useful numbers:

Taxis :952 802 900
Doctor :900 200 146 - 24 Hour Doctor - associated with the nearby hospital Fire, Police, Ambulance: 112 - English Speaking

If you are only slightly unwell and may avoid the need for a Doctor. Chemists are able to sell many more medicines here than in UK.

The nearest large supermarket is Carrefour, which is just outside Estepona.